At Flavours To Go (“we,” “us,” or “our”), your privacy is important to us.

We are committed to protecting your personal information and being transparent about how it is collected, used, stored, and shared. This Privacy Policy explains what information we collect when you visit our website, place an order, subscribe to our newsletter, or interact with our services.

Payment Information

We do not store credit card information on our website. All payment transactions are securely processed through trusted third-party payment providers using encrypted connections. We do not sell, rent, or share customer payment information with unauthorized third parties.

Personal Information We Collect

We may collect personal information when you visit our website, register an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, billing address, shipping address, and payment-related information required to process and fulfill your order.

You may browse our website anonymously; however, certain features and services require personal information to function properly.

Device and Usage Information

When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, device information, time zone, pages viewed, and how you interact with our website.

This information helps us improve website performance, enhance your browsing experience, maintain website security, and better understand how visitors use our website.

We may use cookies, web beacons, and analytics tools for these purposes.

Advertising and Marketing Tools

We may use advertising and analytics services, including Google Analytics and Meta (Facebook) Pixel, to help us understand website traffic, measure the effectiveness of our marketing, and provide more relevant information about our products and services.

These services may use cookies or similar technologies to collect information about your interactions with our website.

How We Use Your Information

Your information may be used to:

• Process and fulfill your orders
• Provide order updates and customer support
• Respond to questions and inquiries
• Improve our website, products, and services
• Detect fraud and maintain website security
• Send newsletters, product updates, and promotional offers (you may unsubscribe at any time)
• Analyze website traffic and customer behaviour to improve the customer experience

Information Sharing

We respect your privacy and do not sell or rent your personal information to third parties.

We may share your information only with trusted service providers that help us operate our business, including payment processors, shipping providers, website hosting services, analytics providers, and marketing platforms. These providers receive only the information necessary to perform their services on our behalf.

We may also disclose personal information where required by law or when necessary to protect our legal rights, customers, or business.

Data Retention

We retain order and customer information as required for business, accounting, tax, and legal purposes. Where permitted by applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where permitted by law
• Withdraw your consent to marketing communications at any time by using the unsubscribe link included in our emails

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page.

Contact Us

If you have questions about our privacy practices or would like assistance regarding your personal information, please visit our Contact Us page or contact us directly.

Flavours To Go
P.O. Box 10595
Airdrie, AB T4A 0H8
Canada

Email: info@flavourstogo.ca
Phone: 587-333-5579

Thank you for trusting Flavours To Go. We appreciate the opportunity to serve you and remain committed to protecting your privacy every step of the way.

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